We are committed to offering our Customers the finest cosmetic products available. If you feel the products you received from Glam Affair do not meet this expectation, you may return any item in its original condition for a full refund within 14 working days from delivery provided that you tell us within 7 working days after the day on which you received the products that you intend to return the item.
Please note that we cannot accept returned goods that we reasonably believe have been used.
Due to health and safety issues we are unable to refund or exchange any items that have been used at any time. It is the responsibility of the client to ensure that your packages are in good working order at the time of receipt.
All gift vouchers have a 6 month expiry date in which they are to used or the amount is forfitted. Vouchers can not be used for any other intended purpose and hold no cash value. No refund or exchanges on the value of the vouchers
Vouchers for our workshop can be given as gifts or used for the purchaser. The vouchers are valid for a 6 month period from date of purchase. Should you wish to book a specific date please ensure your request is on the purchase. As dates book out fast we are unable to guarantee dates to you and you must be flexible. No returns are given for the purchase of these vouchers. Please choose carefully as vouchers are not refunded unless the class has been cancelled.
The Art of Makeup Classes
These classes are scheduled for set dates only and your purchase will not be refunded unless Glam Affair have to reschedule the sessions. Any no shows will void the voucher and no refund apply. We ask you to consider your purchase and choose your date that you can attend.
Workshop Standard policy
All participants under the age of 16 are to be accompanied by an adult to the session. The adult does not need to participate but must be present for insurance purposes. Glam Affair reserve the right to ask for identification or refuse entry to those under the age of 16 if no adult is present.